Frequently Asked Questions

Contact with Cleanzy

• Need a quick response?
• Is there a phone number I can use to contact Cleanzy?
• How do I contact Cleanzy?

Profile

• -I have forgotten my password. What should I do?
• -How can I add an address?
• -How can I add a location to my address?
• -How can I update my personal information?

Earn Free Cleaning

• - I have another question regarding reference points
• - Can I use my reference points with promotions?
• - How can I use my 'Happy Points'?
• - Where can I view my reference points?
• - How can I earn free cleaning?

Cleanzy

• - What is Happiness Guarantee?
• - Can I access cleaning services without being a member?
• - What is Cleanzy?
• - Which days do you work?
• - Can I tell you how I want the cleaning done or do you have a standard procedure that you follow?
• - Do you legally employ your cleaning professionals?

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Cancellation and Change

• - How do I change the date or time of the cleaning service I have ordered?
• - When can I cancel my cleaning service?

Cleaning Profesionals

• I have a friend who wants to work with Cleanzy, how can I help her/him?
• What are the benefits?
• Where and when I am going to work?
• When will I get paid?
• How much money can I make by becoming a Cleanzy cleaning professional?